Association between Patients' Sociodemographic Characteristics and their Satisfaction with Primary Health Care Services in Turkey

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dc.contributor.authorBaltacı, Davut
dc.contributor.authorEröz, Recep
dc.contributor.authorAnkaralı, Handan
dc.contributor.authorErdem, Özgür
dc.contributor.authorCeler, Ahmet
dc.contributor.authorKorkut, Yasemin
dc.date.accessioned2020-04-30T22:39:51Z
dc.date.available2020-04-30T22:39:51Z
dc.date.issued2013
dc.departmentDÜ, Tıp Fakültesi, Dahili Tıp Bilimleri Bölümüen_US
dc.descriptionAnkarali, Handan Camdeviren/0000-0002-3613-0523en_US
dc.descriptionWOS: 000327752700003en_US
dc.description.abstractObjective: To investigate the influence of patient's socio-demographic features on patient's satisfaction with primary health care (PHC) services in the Turkish population Design: Cross-sectional and population-based study Settings: Forty-five family health centers from 15 cities throughout Turkey Subjects: One thousand two hundred and ten patients were randomly selected. The self-administered study survey was applied. Main Outcome Measures: Association between patients' sociodemographic features and patient satisfaction with primary care settings Results: The mean age of subjects was 37.4 +/- 14.7 years. When mean total score for incisions of sociodemographic features was evaluated, it was observed that the patient satisfaction level was high in female than male patients, married than unmarried patients, patients with high income than low income, in employed and unemployed than officers (p = 0.028, p = 0.043, p = 0.001, and p = 0.006, respectively). The patients with high income level had significantly higher level of satisfaction than those with low income in all domains of patient satisfaction. Female patients were more satisfied with communication, medical care, and support and information domains. Married patients were more satisfied with communication and medical care. The officers were less satisfied than other status of occupation. The patients with university level of education were more satisfied than those with middle and high school level of education. Conclusion: Income level, marital and occupational status of patient's sociodemographic features had significant influence on satisfaction levels in the Turkish populationen_US
dc.identifier.endpage299en_US
dc.identifier.issn0023-5776
dc.identifier.issue4en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage291en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12684/2843
dc.identifier.volume45en_US
dc.identifier.wosWOS:000327752700003en_US
dc.identifier.wosqualityQ4en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherKuwait Medical Assocen_US
dc.relation.ispartofKuwait Medical Journalen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjecthealth care qualityen_US
dc.subjectpatient satisfactionen_US
dc.subjectprimary careen_US
dc.subjectsocio-demographic factorsen_US
dc.titleAssociation between Patients' Sociodemographic Characteristics and their Satisfaction with Primary Health Care Services in Turkeyen_US
dc.typeArticleen_US

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