SOCIAL-PSYCHOLOGICAL ISSUES IN TOURISM BUSINESS

dc.authorscopusid57201687815
dc.authorscopusid57680163700
dc.contributor.authorÖzkul, Emrah
dc.contributor.authorTürktarhan, Gözde
dc.date.accessioned2023-07-26T11:59:09Z
dc.date.available2023-07-26T11:59:09Z
dc.date.issued2022
dc.departmentDÜ, Akçakoca Turizm İşletmeciliği ve Otelcilik Yüksekokulu, Turizm İşletmeciliği ve Otelcilik Bölümüen_US
dc.description.abstractTourism is a multidimensional and complex phenomenon. During tourism activities, there is an ongoing communication network with non-profit institutions/organizations. Relations between tourists, employees, and local people and the results of these relations are evaluated within the scope of social psychology. The fact that each segment has different characteristics within the specified groups increases the complexity. Which tourist? Which employee? Which people? According to demographic and cultural features, the answers to the questions indicate how difficult it is to measure in this regard. For example, the communication between a tourist group classified according to their nationality and the employees of different cultures and local people grouped according to their income from tourism is far from general evaluations. An interdisciplinary approach is possible to achieve positive/negative outcomes of this communication and interactions, which will bring very different results. Some theories and concepts are used to explain these relationships. This study aims to discuss social psychology in the tourism industry from the employee’s perspective. After explaining the topic of social psychology in general, sample subjects will be examined. After presenting the subject of social psychology, issues will be reviewed. © 2022 Dogan Gursoy and Sedat Çelik.en_US
dc.identifier.doi10.4324/9781003161868-24
dc.identifier.endpage279en_US
dc.identifier.isbn9781000579789
dc.identifier.isbn9780367752873
dc.identifier.scopus2-s2.0-85143469538en_US
dc.identifier.startpage266en_US
dc.identifier.urihttps://doi.org/10.4324/9781003161868-24
dc.identifier.urihttps://hdl.handle.net/20.500.12684/13647
dc.indekslendigikaynakScopusen_US
dc.institutionauthorÖzkul, Emrah
dc.language.isoenen_US
dc.publisherTaylor and Francisen_US
dc.relation.ispartofRoutledge Handbook of Social Psychology of Tourismen_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararasıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz$2023V1Guncelleme$en_US
dc.titleSOCIAL-PSYCHOLOGICAL ISSUES IN TOURISM BUSINESSen_US
dc.typeBook Chapteren_US

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