Intravitreal anti-VEGF therapy: Comparative evaluation of appropriateness and readability of large language model chatbots’ responses to frequently asked patient questions

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Tarih

2026

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Elsevier Masson s.r.l.

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

Purpose To evaluate the appropriateness and readability of responses generated by large language model (LLM) chatbots to frequently asked patient questions regarding intravitreal anti-vascular endothelial growth factor (anti-VEGF) therapy. Methods Forty patient-centered anti-VEGF-related questions were developed by retinal specialists and posed in English to six LLM chatbots (ChatGPT-4.0, ChatGPT-5.2, Google Gemini 3, Microsoft Copilot, Grok 4, and Manus 1.6 Lite) under identical conditions. Responses were recorded verbatim and anonymized. Two ophthalmologists evaluated clinical appropriateness using a three-point Likert scale. Readability was assessed using five validated indices, and text length and time-based parameters were analyzed. Results None of the responses were classified as inappropriate. Gemini 3 demonstrated the highest rate of appropriate responses (97.5%), followed by ChatGPT-5.2 (90%), ChatGPT-4.0 (87.5%), and Manus 1.6 Lite (87.5%), while Copilot and Grok 4 showed lower appropriateness due to a higher proportion of partially appropriate responses (P = 0.033). Significant differences were observed across all readability indices (P < 0.001). Gemini 3 achieved the highest Flesch Reading Ease scores, indicating better patient accessibility, whereas Grok 4 produced more complex texts requiring higher educational levels. Manus 1.6 Lite generated the longest and most information-dense responses, while Gemini 3 demonstrated a more balanced profile between informational depth and readability. Conclusions While LLM chatbots generally provide clinically appropriate information on intravitreal anti-VEGF therapy, substantial model-dependent differences exist in readability and communication quality. LLMs should therefore be used as physician-supervised tools to support patient education rather than as standalone information sources. © 2026 Elsevier Masson SAS.

Açıklama

Anahtar Kelimeler

Large language models, Ophthalmology, Patient education, Readability, İntravitreal anti-VEGF

Kaynak

Journal Francais d'Ophtalmologie

WoS Q Değeri

Scopus Q Değeri

Q3

Cilt

49

Sayı

7

Künye