Robotization and smart technologies in the hospitality industry
Küçük Resim Yok
Tarih
2023
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
IGI Global
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
New-gen technologies have profoundly impacted all aspects of life and various economic sectors. The tourism industry, known for its inclination towards innovation, has been quick to embrace technological advancements. In response to the global pandemic, tourism businesses such as hotels, food services, and transportation have increasingly utilized robotic systems to ensure social distancing, hygiene, and sanitation measures. However, digitization presents significant challenges for the tourism industry, requiring companies to adapt their operations to stay competitive. Automation has emerged as a highly beneficial trend, simplifying tasks and introducing innovative processes to tourism business models. This enables companies to provide personalized services tailored to the preferences of "digital tourists." Overall, new-gen technologies are reshaping the tourism industry and driving it toward enhanced efficiency and customer satisfaction. © 2023 by IGI Global. All rights reserved.
Açıklama
Anahtar Kelimeler
Kaynak
Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service
WoS Q Değeri
Scopus Q Değeri
N/A
